Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our website, new products and other updates.

 

SECTION 2 - CONSENT

How do you get my consent?

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at enquiries@betterhomes.co.nz or mailing us at:

WISE Better Homes, Taranaki

97 Mould Street
Waitara 4320
Taranaki
NEW ZEALAND

Or

WISE Better Homes, Rotorua

18 Te Ngae Road
Victoria
Rotorua 3010
NEW ZEALAND

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - WEBSITE

Our Website is provided and hosted by Efinity Group Limited, they provide us with the online content management system (CMS) that allows us to market our products and services to you.

Your data is stored through Microsoft Azure data storage, databases and the general CMS application. They store your data on a secure server behind a firewall.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the New Zealand, then your personal information used in completing that transaction will be subject to disclosure under New Zealand legislation.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

Server

  • _RequestVerificationToken, this is an anti-forgery token used to prevent cross-site request forgery (CSRF) attacks.

Azure

  • ARRAffinity, used to aid users who need to stay with a certain instance of web app or website in Azure.

CloudFlare

The following cookies are set by .cloudflare.com

  • _cfduid, used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
  • _ga, used to collect Google Analytics data.
  • _biz_uid, _biz_pendingA, _biz_nA, _biz_flagsA, these are 3rd-party cookies that are used to remember users' settings as well as for authentication and analytics.
  • optimizelySegments, optimizelyEndUserId, optimizelyBuckets – these are 3rd-party cookies used to document how visitors use the website in order to optimise the pages and use of them.

Google cookies

The following cookies are set by .google.com and www.google.com

  • 1P_JAR, a Google Advertising cookie for user tracking and ad targeting purposes.
  • APISID, HSID, SID, SSID, SAPISID – these are Google maps associated cookies used to display a user-friendly map and location designations.
  • NID, Google uses this cookie to help customise ads on Google properties. It contains a unique ID that Google uses to remember your preferences and other information.
  • OTZ, a Google APIS cookie, used for Google Analytics to collect website traffic information.
  • SIDCC - Security cookie to protect users data from unauthorised access.
  • _ga, used to collect Google Analytics data.

Umbraco
These cookies are used to prevent cross-site scripting attacks.

  • UMB-XSRF-TOKEN
  • UMB-XSRF-V
  • UMB_UCONTEXT
  • UMB_UCONTEXT_C
  • UMB_UPDCHK

Other

  • cookieNotice - for remembering if user has given consent to allow cookies on the website.

 

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, so contact our Privacy Compliance Officer at enquiries@betterhomes.co.nz or by mail at

WISE Better Homes, Taranaki

[Re: Privacy Compliance Officer]

97 Mould Street
Waitara 4320
Taranaki
NEW ZEALAND

Or

WISE Better Homes, Rotorua

[Re: Privacy Compliance Officer]

18 Te Ngae Road
Victoria
Rotorua 3010
NEW ZEALAND

Contact Info

You can also reach us here:

Taranaki

97 Mould Street, Waitara 4320, Taranaki, New Zealand

Phone: 0508 238 837 or (06) 754 7361

enquiries@betterhomes.co.nz

Rotorua

1180 Haupapa Street, Rotorua 3010, New Zealand

Phone: 0508 238 837

enquiries@betterhomes.co.nz